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Donated last year, logged in and now my rank is gone

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zdteal

New member
Howdy,
I donated last year before there were tons of different pixelmon servers or custom pixelmon modpacks. I was hoping i could get help to get my rank and keys back. I made two donations, one for a rank and the other for keys. I have the transaction ID's if necessary.
Thank you.
 
Last edited:

SpongeCG

New member
Heya there zdteal! Have you tried using the command /prefixlist in-game yet? If nothing shows up, please let me know the username that you bought the rank under so that I may refund the rank to you. Unfortunately, unlike ranks, donor keys are non-refundable unless they are bought 30 days before a server reset and claimed 30 days after. No servers currently fill in that criteria.
 
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