Hey Caspar,
Apologies for the long wait on your ban appeal! To answer your question: no, you are not doing anything wrong. As long as you submitted a ban appeal on the forums, we will reply within roughly two weeks; however, due to these uncertain times and the number of ban appeals we receive, it may take a bit longer for us to read through your appeal. If you could provide your IGN and Discord ID#, we will try to provide a response for your ban appeal as soon as possible! Once again, we do apologize for the delay and would like to thank you for your patience in advance! Stay safe and healthy.
Cheers!