We are experiencing some downtime on all 3 servers.
We have identified the cause of the issue with the servers and unfortunatley are forced to do a full rollback to Oct. 21st. All progress made from the 21st until now will have been lost.
We will be refunding any ranks/items that have been lost during this period. When requesting a refund, please do so in the #help-and-support in our discord channel by using this format:
[World Lost In (Survival/Factions/Skyblocks)]
[Item Lost] [Quantity]
If any of the lines aren't applicable (ie. no rank was lost) then skip it. This just makes it easier for staff to replace all lost items and ranks. The server should be up and running within the next few hours. Again, we appreciate your understanding.
-ComplexGaming Staff Team