Lost my rank

[Joeypvps]

Hey I haven’t played in awhile I came back to find that there was a sever reset but I don’t have my rank , I can go into the rank colors but I don’t have my kits and stuff , my ign is Joeypvps and I’m in the crystal sever

 

[TokyoDragoon]

hey there! can you let me know what rank you previously had?

 

[Joeypvps]

yes i believe i had the elite or master rank

 

[TokyoDragoon]

hey there Joeypvps! i was informed this was resolved for you hopefully it all worked out. if not, feel free to reply back