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I'm having a performance issue where gameplay is very slow after 5 minutes. Does anyone have any solutions or suggestions to fix it?

You submit an unban appeal, if it gets accepted then you’ll be unbanned. Also the wait time can be quite long, so please be patient. You should see a pop up once your appeal got a response

how do u get unbanned

you guys are a scam

still waiting for a responce 2 months later]