[⭐] Safety is number one priority

[NotMyFault]

The following thread covers some simple information how to keep your account safe and to prevent incidents.

Account Sharing

• Do not share your account. The account holder is responsible for the account and any actions performed with it, so if your friend gets punished, you can't appeal and say it was him.
• Buy accounts from Mojang. Accounts purchased from a third party website have a high chance of either being leaked or you risk getting something non functional.

Use Correct Passwords

• Your minecraft and forums password should have a minimum length of 15 characters
• Use a mix of letters, numbers and special characters
• Keep your passwords unique, don't use them elsewhere

Two Factor Authentication (2FA)

• Setup 2FA for your accounts
• You can do that for our Forums here, "Verification Code via App" is recommended.
• You can do that ingame as well by running /2fa and following the instructions.

Complex Bot Privacy Policy

Spoiler: What data the bot may collect

• Discord User IDs
• Discord Usernames / Display Names
• Discord Server IDs / Channel IDs
• Role Information
• Ticket Information and Transcripts
• Messages sent in Channels / Threads.
• Moderation Actions
  • Bans
  • Mutes
  • Warnings
  • Kicks
  • Timeouts
• Suggestion Submissions and Review Status
• Event Signups
• Time Stamps

Spoiler: How the data is used

• Managing Support Tickets
• Creating Ticket Transcripts
• Logging Moderation Actions
• Managing Suggestions
• Handling Event Signups
• Enforcing Discord Rules

Spoiler: Who can access the data

• Access to stored logs, transcripts, moderation records, and staff tools is limited to authorized Complex Gaming Staff and Management. Ticket transcripts are directly accessible by the author of the ticket.
• Some information may be visible in staff-only Discord Channels for moderation, support, or audit purposes.

Spoiler: Data retention

• Data is kept only as long as needed for moderation records, support history, audit logs, event administration, staff review, or server safety.
• Some records, such as moderation history and ticket transcripts, may be retained for longer periods to enable Complex Gaming Staff to properly handle repeat issues, appeals, disputes, or investigations.
• Some information may be visible in staff-only Discord Channels for moderation, support, or audit purposes.

Spoiler: Data sharing

• User data is not sold or shared with advertisers.
• Data may only be shared internally with authorized staff members when needed for moderation, support, safety, or server administration.

Spoiler: Contact

If you have questions about what data is stored or need help with a privacy-related concern, please contact Complex Gaming Staff through the appropriate support channel or ticket system.